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Outages During New Submission

poet Anonymous

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Northern_Soul
Tyrant of Words
England 34awards
Joined 10th Jan 2021
Forum Posts: 6072


I’ve been getting this on and off all day. I’ll try and post, then the screen will constantly zoom in and out, then it will refresh, then I get this mess of messages layered on top of one another.

fianaturie8
Fia Naturie
Tyrant of Words
United States 11awards
Joined 24th Mar 2024
Forum Posts: 182

It's allowing me only one poem every 6 hours. Has something changed?
I just posted one poem now I have to wait 5 hours?

Kou_Indigo
Karam L. Parveen-Ashton
Tyrant of Words
United States 70awards
Joined 15th Sep 2011
Forum Posts: 2808

Good heavens! I had a horrible time trying to get my two latest works submitted tonight. During the selecting of my themes, the site did that annoying "took too long to load" thing that happens sometimes when doing so. I turned on my VPN and figured that would solve that, which it normally does. But no matter what server I selected on my VPN tonight... every time I clicked the button to preview and save my work, it took me to a white page with a "500 Internal Server Error" mentioned on it. I never had that happen to me before at all, and this was the first time it ever happened. But it kept happening repeatedly, and I only managed to get both of my latest works previewed, saved, and submitted through randomly trying different servers until it finally worked normally. I was on one of the UK servers when it finally let me get the first of my two latest writings put up, but then it messed up when I tried to put up the second one and I kept having to try different servers until I got to the Algiers server, at which point it appeared to work long enough for me to get my second work put up properly. I am on that server right now, since it seems stable for the time being. So yeah, I suspect something is wrong with the site tonight... no idea what it could be, but I do hope it gets fixed soon, since it was quite troublesome to get my stuff put up tonight with that internal server error getting in the way of things.

Her
Tyrant of Words
United States 21awards
Joined 1st Sep 2021
Forum Posts: 133

I’ve figured out that if I only add 2 hashtags when I post, I can usually stay on the site and not get bumped off. Sometimes I can go back and add hashtags just after I post, other times I’m kicked off when I try to do that, so now I wait at least a day before I add more hashtags. I was having trouble posting for months, being bumped off for up to 6-8 hours at a time before I tried this.

This morning it didn’t work though and I couldn’t get back on for 30 minutes. Then for the next hour, I could get back on every 15 minutes or so, but every time I clicked anything (sending a DM, checking my updates feed, trying to log off, etc.) I got bumped off the site. Then everything was fine. That was the first time anything like that happened.

The_Darkness_Insid
Fire of Insight
United States 3awards
Joined 16th Apr 2024
Forum Posts: 277

This issue has only ever happened to me when adding hastags. When it happens I just turn on my vpn and it works again. So, it seems that somehow adding hastags flags your ip address in some way to restrict access to the site. Not sure if its some sort of security measure that is set too strict or what. If you have a vpn, that is a workaround. It usually takes a few hours before I can access the site again without the vpn.

Her
Tyrant of Words
United States 21awards
Joined 1st Sep 2021
Forum Posts: 133

I can’t post at all when my VPN is on. I’ve already tried 2. Doesn’t matter if I’m in my phone or laptop. Had to turn both of them off. I’m not going to try a third.

admin
DU Webmistress
Mistress of the Underground
1awards

Thanks for your patience, this is now fixed. I finally managed to figure out how to recreate the issue. Thank you to everyone who provided information about this one.

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