Let down, in a hole

Looking down,
at an individual in a hole.
Oh, those eyes,
burning, they're full of wrath.
Only saying things in spite.
The hate poured on the head from above,
splashes.
It wets the head of the bucket holder.
Two more scoops,
actually a shovel in both sets of hands.
When the dweller shouts for help and reaches for a hand.
It's ignored, instead the one on the edge looks into a mirror.
The walls of dirt come crashing down,
now an apology letter is held in hand.
But no, too late,
for the head was buried in the sand.